Shipping policy
- To enable more secure delivery, we dispatch our items from Hong Kong to all countries by tracking airmail. Tracking number will be updated after the shipment is made.
- We will ship to your address registered in our shop. Please make sure it is correct. Feel free to contact us if you need to make special arrangement.
- Delivery time: Once receiving payment, we will arrange shipment with handling time within 3 to 5 business days. It normally takes about 7 to 25 business days from it is posted from Hong Kong to most of the countries. It may take longer time due to restricted custom process, post office routine schedule, peak time of seasonal transportation or reduction of international flight schedule due to disaster.
- Please contact us for shipment status if you do not receive the order parcel within 30 days. We will manage your case immediately.
- If you want to take EXPRESS delivery, we can arrange UPS (United Parcel Service) for USA. We will use our logistic agent to arrange express shipment to other countries. As the express shipping rate base on the actual weight of the individual order contents, please contact us for the quote of extra delivery cost. It normally takes about 2 to 7 business days to arrive by major courier services companies
- Duty: Buyers are responsible for all customs Duty and Import charges, if any. Please check with your country's customs requirement before placing order from us.
- Contact us if you need help : findingscraft@gmail.com